Frequently asked questions
Thirty answers covering accounts, contests and scoring, billing, data and privacy, and technical questions. If yours is not here, the contact page reaches a human.
Accounts
Yes. The Starter plan is free forever and includes one team per league, basic analytics, live scoring and global leaderboards. Paid plans add more teams, deeper AI output and alerts.
Pick a plan, enter an email and display name, and confirm you meet the minimum age where you live. Starter never asks for card details.
No. One account per person, registered in your own name. Multi-accounting is the most common reason we suspend access. See section 07 of the Terms & Conditions.
Use the reset link on the sign-in screen. The email arrives within a few minutes; check spam before writing to support.
Open Account → Profile. Names that impersonate a real person, brand or official league entity are rejected.
From Account → Close account. Data is deleted or anonymised within 90 days, except records we must keep for tax or legal reasons.
Contests & scoring
NFL, NHL, NBA and CFL, plus cross-sport contests that mix players from any of the four in one entry. Details are on the Fantasy Sports page.
Normally at the scheduled start of the first fixture on that slate. The exact lock time is shown on every contest page and in the builder.
No, except on slates that explicitly allow late swap; the NFL Sunday main slate is the usual case. Until lock you can edit as often as you like.
We void it, extend the contest, or score the fixtures that were actually played, whichever keeps the contest fairest. The rule is in section 06 of the Terms & Conditions.
Official statistics are sometimes corrected by the data provider. We may re-score affected contests within seven days of settlement, which can move provisional standings.
Models are trained on multi-season data and re-scored before every lock using form, fatigue, travel and weather. They are probabilistic guidance with a published volatility band, never a guaranteed outcome.
Yes, from Pro Manager upwards. Create a league, share the invite code, and set custom scoring if you want it.
By the tie-break rule published for that contest. Where no rule is stated, the prize is split equally.
Plans & billing
Open Account → Billing and choose Cancel plan. Access to paid features continues to the end of the period you already paid for.
We refund at our discretion where a prolonged outage stopped you using paid features, and we always honour statutory withdrawal rights that apply where you live.
Major credit and debit cards through our payment processor. We store only the card brand and last four digits, never the full number.
Yes, at least 30 days before it applies, and a new price only takes effect from your next renewal.
We retry it and email you. If it keeps failing, the account drops to Starter limits rather than being closed.
Data & privacy
Account details, gameplay data, technical logs and billing metadata. The full list, with reasons and retention periods, is in the Privacy Policy.
No. We share data only with service providers that process it on our instructions, and where law requires disclosure.
Yes. Email privacy@funnygamingbest.com and we will provide a portable export within 30 days.
Strictly necessary ones always, and preference, analytics or marketing cookies only with your consent. Every cookie is listed in the Cookie Policy.
Use the Cookie settings link in the footer of any page. The newest choice replaces the previous one immediately.
Technical & responsible play
No. FunnyGamingBest is a skill-based fantasy sports and entertainment product. We are not a sportsbook, we do not accept wagers on sporting events and we do not publish betting odds.
The site is built mobile-first and works as a full-screen web app when you add it to your home screen. Native builds are in progress.
Current versions of Chrome, Firefox, Safari and Edge. Glass effects degrade gracefully on older engines without breaking any feature.
Reload once, confirm your connection, and check whether the fixture has actually started. If it persists, send us the contest ID from the contact page.
Yes. Every interactive control is reachable by keyboard, states are announced, and the whole interface honours the reduced-motion setting.
Elite plans include rate-limited live API access. Media and team licences with higher limits are available on request.
Still stuck?
Send us the contest ID and a short description. Support answers within 48 hours on Starter, 24 hours on Pro Manager and 4 hours on Elite.